1. **Revise, Oversee, and Arrange Internal Files and Documents**:
- Conduct a thorough review of existing internal files and documents to ensure they are up-to-date and compliant with current standards and regulations.
- Organize and categorize handbooks, operational manuals, and reports for easy access and reference, implementing a systematic filing system that enhances efficiency and retrieval speed.
- Collaborate with team members to gather feedback on document usability and make necessary revisions to improve clarity and effectiveness.
2. **Administer Customer Accounts**:
- Manage customer accounts by maintaining accurate records of account details, transactions, and communications.
- Address customer inquiries and concerns promptly, ensuring a high level of customer satisfaction and fostering positive relationships.
- Monitor account activity to identify trends, potential issues, and opportunities for upselling or cross-selling services.
3. **Digitally Scan and Systematically Organize Documents for Filing**:
- Utilize scanning technology to convert physical documents into digital formats, ensuring high-quality images for clarity and legibility.
- Implement a digital filing system that categorizes documents logically, making it easy to locate and retrieve files as needed.
- Regularly back up digital files to prevent data loss and ensure compliance with data protection regulations.
4. **Handle and Update Sales Invoices**:
- Prepare, issue, and track sales invoices to ensure timely billing and payment collection.
- Update invoice records in the accounting system, ensuring accuracy in amounts, dates, and customer information.
- Follow up on outstanding invoices and collaborate with the finance team to resolve any discrepancies or payment issues.
5. **Detect and Rectify Data Entry Inaccuracies**:
- Review data entries for accuracy and completeness, identifying any discrepancies or errors in the information recorded.
- Implement corrective measures to rectify inaccuracies, ensuring that all data is reliable and up-to-date.
- Develop and maintain a checklist or protocol for data entry to minimize future errors and enhance overall data integrity.
6. **Execute General Office Responsibilities**:
- Perform essential office tasks such as filing documents in an organized manner, ensuring that all paperwork is easily accessible.
- Respond to phone inquiries with professionalism and courtesy, providing accurate information or directing calls to the appropriate personnel.
- Manage office supplies by monitoring inventory levels, placing orders as needed, and ensuring that the office is well-stocked with necessary materials to
This is a remote position.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.