Benefits:

401(k)
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Tuition assistance
Vision insurance

In order to work collaboratively with other team members to deliver exceptional customer service by responding to inquiries, managing grievances, and resolving issues with our goods and services, we are looking for a professional, competent call center agent. The call center agent should aim to make every caller's experience positive, regardless of the total number of incoming or outgoing calls they handle. You will listen to clients to find exactly why they are calling, answer any inquiries or grievances, and respond accurately and quickly.
You need to be efficient, customer-focused, and detail-oriented to succeed as a call center agent. You ought to be helpful, reliable, informed, and accommodating.

Essential Job Functions and Responsibilities

Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
Work with existing customers by answering questionsand resolving concerns.
Make outbound calls to follow up on rental reservations.
Meet personal/team qualitative and quantitative targets
Perform duties assigned by Supervisor(s).

This is a remote position.

Compensation: $0.09 - $0.17 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.

(if you already have a resume on Indeed)