We're seeking a highly organized and proactive Customer Service Representative to provide exceptional support to our clients. The ideal candidate will be detail-oriented, resourceful, and able to manage multiple tasks in a fast-paced environment.
Key Responsibilities:
- Provide excellent customer service via phone, email, and other channels
- Manage and resolve follower inquiries and concerns professionally and efficiently
- Process and prepare documents, including purchase orders and rental agreements
- Maintain accurate records, files, and documentation
- Collaborate with internal teams to ensure effective communication and issue resolution
- Perform other administrative tasks as needed
Requirements:
- Few months of experience in customer service or a related field
- Excellent written and verbal communication skills
- Flexibility to adapt to changes and maintain productivity in a dynamic work environment
- Strong problem-solving skills and attention to detail
What We Offer:
- Opportunity to work with a dynamic and growing organization
- Collaborative and supportive team environment
- Professional development and growth opportunities
- Flexible scheduling and remote work options
This is a remote position.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.